1. Building Management
(Tenant Relation)
Customer schedule visit •
Input defect request •
Record defect by photo/video •
Digital sign defect confirmation document •
Verified defect after being fixed by Project •
Finalized the unit hand over (BAST) •
2. Project
Receive defect from Tenant Relation •
Update defect work progress •
Work progress status •
New, WIP, Done, Verified, Reject